Casino Retention Co-ordinator

Our client is searching for a Casino Retention Co-ordinator who speaks fluent German to perform the following tasks.

• This role is responsible for on-line Casino retention with the aim of retaining and increasing the number of new players coming to the site.
• Manage back office auto campaigns and emails

• Implementation of targeted campaigns aimed at increasing the lifetime value of casino players
• Implementation of casino promotions – including design, testing promotion mechanics & systems

• Initiating and implementing marketing strategies and promotions, tailored to different customer requirements

• Co-ordination and communication of all activity with internal departments (including design, member services & Portal Content)

• Retrieval and analysis of relevant information using the relevant admin tools

• Co-ordination of mailing and contact lists, checking the accuracy of the data and the segmentation of lists
• Initiating analytical activities to further develop existing campaigns

• Analysis and implementation of new strategies to the retention process using competitor analysis.
• Initiating contact with our VIP Customers to build and maintain relationships.

You will ideally have:

• Online Casino experience
• Strong Excel skills
• Strong analytical skills and experience in segmenting data.
• Interest in working with customer database systems
• Pro-active and enthusiastic to learn (necessary training will be provided)
• German as a second language

Salary is £22k plus bonus (OTE £27k)