Danish Customer Service Executive

Our client is searching for a Danish Customer Service Executive to aid in the running of this successful VIP programme.

The main responsibilities are:

•           Regular phone and or email interaction with VIP clients

•           Run weekly and monthly promotions

•           Reactivate any lapsed VIPs

•           Identify potential VIPs

•           Welcome new VIPs to the programme

•           Fulfil prizes and monthly promotions

•           Manage all communications with Big winners

•           Manage Birthday programme to VIPs

•           Report weekly and monthly on key KPIs

We are looking for an individual who:

•           is committed to providing excellent levels of customer service to top customers

•           has excellent interpersonal skills

•           has a good working knowledge of excel and other computer skills

•           is native Danish speaker

Salary is based on experience